/* ====================================================================
   CONV · piel «Unreal Stay»: hero a sangre, conserje glass en tres
   estados, landing por secciones que la conversación reordena.
   Se carga DESPUÉS del <style> de index.html: gana sin !important.
   ==================================================================== */

/* ---------- entrada: hero con ortofoto a sangre y caja glass ---------- */
#hero{background:#0e1013;padding:0;align-items:flex-end}
#hero::after{background:linear-gradient(90deg,rgba(14,16,19,.78) 0%,rgba(14,16,19,.45) 45%,rgba(14,16,19,.1) 80%),linear-gradient(180deg,rgba(14,16,19,.5) 0%,rgba(14,16,19,.15) 35%,rgba(14,16,19,.8) 100%);z-index:1}
.hz-bg{position:absolute;inset:-6%;z-index:0;overflow:hidden;animation:hzDrift 60s ease-in-out infinite alternate}
.hz-bg .leaflet-container{background:#0e1013}
#hzMap{position:absolute;inset:0}
@keyframes hzDrift{from{transform:scale(1.06) translate(0,0)}to{transform:scale(1.14) translate(-2.5%,1.5%)}}
@media(prefers-reduced-motion:reduce){.hz-bg{animation:none}}
.hero-in{padding:120px 6vw 64px;max-width:none;margin:0}
.hero-in > *{max-width:1180px}
.lp-brand{position:absolute;top:28px;left:6vw;z-index:3;display:flex;align-items:center;gap:14px;
  font-family:var(--serif);font-size:22px;color:var(--bone);letter-spacing:.01em}
.lp-brand i{font-style:normal;color:var(--gold-soft)}
.lp-brand span{width:1px;height:20px;background:rgba(244,241,234,.35)}
.lp-brand small{font-family:var(--sans);font-size:10px;letter-spacing:.24em;text-transform:uppercase;color:rgba(244,241,234,.6)}
#hero h1{text-shadow:0 2px 30px rgba(0,0,0,.35)}
/* la búsqueda es ya el conserje: misma caja glass que tendrá después */
.searchbar{max-width:744px;padding:22px;border-radius:22px;gap:10px;
  background:rgba(22,24,27,.28);-webkit-backdrop-filter:blur(22px) saturate(140%);backdrop-filter:blur(22px) saturate(140%);
  border:1px solid rgba(244,241,234,.22);box-shadow:0 18px 60px rgba(22,24,27,.34)}
.searchbar::before{content:'Asesor · inteligencia artificial';flex-basis:100%;font-size:10.5px;letter-spacing:.26em;
  text-transform:uppercase;color:var(--gold-soft);margin-bottom:4px}
.searchbar input{border-radius:14px;background:rgba(244,241,234,.10);border-color:rgba(244,241,234,.26);padding:16px 18px}
.searchbar .btn-gold{border-radius:14px;padding:16px 26px}
.escr{max-width:744px}

/* ---------- landing de la vivienda ---------- */
#work{background:var(--bone)}
.lp-top{position:fixed;top:0;left:0;right:0;z-index:90;display:flex;align-items:center;justify-content:space-between;gap:16px;
  padding:16px 6vw;color:var(--bone);transition:background .4s ease,border-color .4s ease,padding .4s ease;
  border-bottom:1px solid transparent}
.lp-top.solid{background:rgba(22,24,27,.86);-webkit-backdrop-filter:blur(16px);backdrop-filter:blur(16px);
  border-color:rgba(244,241,234,.12);padding:11px 6vw}
.lp-top .lp-brand{position:static}
.lp-top .dir{font-family:var(--serif);font-size:18px;color:var(--bone);text-align:right;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.lp-top .meta{display:none}
.lp-top-r{display:flex;align-items:center;gap:16px;min-width:0}
.lp-top .btn-ghost{padding:9px 16px;border-radius:100px;white-space:nowrap}

.lp-hero{position:relative;min-height:100svh;display:flex;align-items:flex-end;color:var(--bone);overflow:hidden;background:#0e1013}
.lp-bg{position:absolute;inset:-5%;z-index:0;animation:hzDrift 70s ease-in-out infinite alternate}
#lpMap{position:absolute;inset:0;background:#0e1013}
.lp-veil{position:absolute;inset:0;z-index:1;pointer-events:none;
  background:linear-gradient(90deg,rgba(14,16,19,.7) 0%,rgba(14,16,19,.3) 50%,rgba(14,16,19,0) 85%),linear-gradient(180deg,rgba(14,16,19,.6) 0%,rgba(14,16,19,.1) 30%,rgba(14,16,19,.5) 62%,rgba(14,16,19,.92) 100%)}
.lp-pin i{display:block;width:18px;height:18px;border-radius:50%;background:var(--gold);border:3px solid #fff;
  box-shadow:0 0 0 0 rgba(196,169,120,.7);animation:lpPin 2.2s infinite}
@keyframes lpPin{0%{box-shadow:0 0 0 0 rgba(196,169,120,.75)}100%{box-shadow:0 0 0 26px rgba(196,169,120,0)}}
.lp-hero-in{position:relative;z-index:2;width:100%;padding:120px 6vw 56px}
.lp-hero-in > *{max-width:1180px}
.lp-hero .eyebrow{color:var(--gold-soft)}
.lp-hero h1{font-size:clamp(40px,6.4vw,92px);margin:.16em 0 .2em;max-width:16ch;text-shadow:0 2px 30px rgba(0,0,0,.35)}
.lp-hero h1 .lp-num{font-style:italic;color:var(--gold-soft);white-space:nowrap}
.lp-stats{display:flex;flex-wrap:wrap;gap:8px 30px;margin-top:6px}
.lp-stats div{display:flex;align-items:baseline;gap:8px}
.lp-stats b{font-family:var(--serif);font-weight:400;font-size:24px;color:var(--bone)}
.lp-stats span{font-size:10.5px;letter-spacing:.18em;text-transform:uppercase;color:rgba(244,241,234,.55)}
.lp-facts{margin-top:10px;font-size:12px;color:rgba(244,241,234,.55);letter-spacing:.04em}
#pcopSlot{width:100%;max-width:744px;margin-top:30px}

/* secciones: cada tarjeta es un capítulo a todo ancho */
#canvas.lp-secs{display:block;max-width:none;padding:0;gap:0}
.ls{position:relative;padding:clamp(64px,9vw,120px) 6vw;border-top:1px solid var(--line);background:var(--bone);
  scroll-margin-top:60px}
.ls:nth-child(even){background:#fbfaf6}
.ls-in{max-width:1100px;margin:0 auto}
.ls .card{background:transparent;border:0;border-radius:0;padding:0;box-shadow:none}
.ls .card-h{font-size:11px;letter-spacing:.24em;margin-bottom:18px}
.ls .card > h3:first-of-type,.ls .card .tit{font-size:clamp(30px,3.8vw,48px)}
.ls .card .big{font-size:clamp(54px,7vw,96px)}
.ls-dark,.ls-dark:nth-child(even){background:linear-gradient(160deg,#16181b,#22262b);color:var(--bone);border-top-color:rgba(244,241,234,.08)}
.ls-dark .card.dark,.ls-dark .card.verdict{background:transparent;color:var(--bone)}
.ls-media{padding-left:0;padding-right:0}
.ls-media .ls-in{max-width:none}
.ls-media .card-h,.ls-media .sub{padding-left:6vw!important;padding-right:6vw!important}
.ls-media .card.hero3d .v3,.ls-media .card.hero3d .map{border-radius:0;height:clamp(420px,70vh,760px)}
.ls.pe-lift{animation:peLift 2.4s ease both}
@keyframes peLift{0%{box-shadow:inset 0 0 0 0 rgba(196,169,120,0)}30%{box-shadow:inset 0 0 0 3px rgba(196,169,120,.6)}100%{box-shadow:inset 0 0 0 0 rgba(196,169,120,0)}}
#work > footer,body > footer{position:relative}
/* con el panel lateral abierto, la landing se aparta y se sigue viendo */
body.cop-lat #work{margin-right:440px;transition:margin .5s cubic-bezier(.22,.8,.3,1)}
#work{transition:margin .5s cubic-bezier(.22,.8,.3,1)}
body.cop-lat .lp-top{right:440px}

/* ---------- conserje: una superficie, tres estados ---------- */
.pe-cop{position:relative;z-index:96;display:flex;flex-direction:column;overflow:hidden;border-radius:22px;
  background:rgba(22,24,27,.24);-webkit-backdrop-filter:blur(22px) saturate(140%);backdrop-filter:blur(22px) saturate(140%);
  border:1px solid rgba(244,241,234,.22);box-shadow:0 18px 60px rgba(22,24,27,.34);color:var(--bone);
  opacity:0;transform:translateY(14px);transition:opacity .7s ease,transform .7s cubic-bezier(.22,.8,.3,1)}
.pe-cop.pe-ready{opacity:1;transform:none}
.cop-lead{padding:22px 22px 0}
.cop-eye{display:flex;align-items:center;gap:9px;font-size:10.5px;letter-spacing:.26em;text-transform:uppercase;color:var(--gold-soft);margin-bottom:12px}
.cop-say{font-size:15px;font-weight:300;line-height:1.6;color:rgba(244,241,234,.9);max-width:62ch;
  display:-webkit-box;-webkit-line-clamp:3;-webkit-box-orient:vertical;overflow:hidden}
.cop-say.in{animation:rise .6s cubic-bezier(.2,.7,.3,1) both}
.cop-say b{font-weight:500;color:#fff;border-bottom:1px solid var(--gold-soft)}
.cop-say em{font-style:normal;color:var(--gold-soft)}
.cop-more{background:none;border:0;padding:0;margin-top:6px;color:var(--gold-soft);font-size:11.5px;letter-spacing:.06em;
  text-decoration:underline;text-underline-offset:3px;cursor:pointer}
.cop-h{display:none;align-items:center;justify-content:space-between;gap:10px;padding:18px 20px 14px;
  border-bottom:1px solid rgba(196,169,120,.2)}
.cop-h .cop-eye{margin:0}
.cop-close{width:34px;height:34px;border-radius:50%;background:rgba(244,241,234,.10);border:1px solid rgba(244,241,234,.2);
  color:var(--bone);font-size:17px;line-height:1;display:flex;align-items:center;justify-content:center;transition:.3s}
.cop-close:hover{background:var(--gold);border-color:var(--gold);color:#fff}
.pe-cop .stream{display:none;flex:1;min-height:0;overflow-y:auto;padding:20px 20px 8px;gap:14px}
.pe-cop .stream::-webkit-scrollbar-thumb{background:rgba(196,169,120,.3)}
.pc-composer{position:relative;padding:14px 18px 14px}
.pe-cop .chips{margin:0 0 10px;gap:6px;flex-wrap:nowrap;overflow-x:auto;scrollbar-width:none;padding-bottom:2px}
.pe-cop .chips::-webkit-scrollbar{height:0}
.pe-cop .chip{flex:none;background:rgba(244,241,234,.09);border:1px solid rgba(244,241,234,.24);color:rgba(244,241,234,.9);
  padding:7px 13px;border-radius:100px;font-size:12px;font-weight:300;white-space:nowrap}
.pe-cop .chip:hover{background:var(--gold);border-color:var(--gold);color:#fff}
.pe-cop .ask{margin:0;border:1px solid rgba(244,241,234,.26);border-radius:16px;padding:6px 6px 6px 16px;align-items:flex-end;
  background:rgba(244,241,234,.10);transition:background .4s,border-color .4s}
.pe-cop .ask:focus-within{background:rgba(244,241,234,.16);border-color:var(--gold-soft)}
.pe-cop .ask textarea{flex:1;resize:none;background:transparent;border:0;outline:none;color:var(--bone);font-family:var(--sans);
  font-size:15px;font-weight:300;line-height:1.5;padding:8px 0;max-height:120px;height:39px}
.pe-cop .ask textarea::placeholder{color:rgba(244,241,234,.5)}
.pe-cop .ask button{flex:none;width:40px;height:40px;border-radius:11px;background:var(--gold);color:#fff;font-size:16px;padding:0}
.pe-cop .ask button:hover{background:var(--gold-soft)}
.pc-note{display:block;margin-top:9px;text-align:center;font-size:10.5px;color:rgba(244,241,234,.45);letter-spacing:.04em}
.cop-marca{display:none;align-items:center;justify-content:center;gap:12px;width:100%;padding:15px 22px;background:transparent;
  color:var(--bone);position:relative}
.cop-marca span{font-size:11.5px;letter-spacing:.24em;text-transform:uppercase;color:rgba(244,241,234,.85);white-space:nowrap}
.cop-marca span b{font-weight:500;color:var(--gold-soft)}
.cop-marca i{font-style:normal;color:var(--gold-soft);font-size:15px}
.cop-marca em{position:absolute;right:16px;top:50%;transform:translateY(-50%);min-width:20px;height:20px;border-radius:100px;
  background:var(--gold);color:#fff;font-style:normal;font-size:11px;display:flex;align-items:center;justify-content:center;padding:0 6px}
.cop-marca em[hidden]{display:none}
.cop-marca:hover span{color:#fff}

/* is-hero: la última frase del asesor, sugerencias y la barra */
.pe-cop.is-hero .cop-h,.pe-cop.is-hero .pc-note .pc-mem{}
/* is-dock: píldora glass abajo, centrada */
.pe-cop.is-dock{position:fixed;left:50%;bottom:18px;transform:translateX(-50%);width:min(560px,calc(100vw - 32px));
  border-radius:100px;background:rgba(22,24,27,.62)}
.pe-cop.is-dock.pe-ready{transform:translateX(-50%)}
.pe-cop.is-dock .cop-lead,.pe-cop.is-dock .pc-composer{display:none}
.pe-cop.is-dock .cop-marca{display:flex}
/* is-open: panel; lateral en escritorio, hoja en móvil */
.pe-cop.is-open{position:fixed;top:0;right:0;bottom:0;width:440px;border-radius:0;background:var(--ink);
  border:0;border-left:1px solid rgba(196,169,120,.35);box-shadow:-30px 0 90px rgba(0,0,0,.35);z-index:120;
  animation:copIn .5s cubic-bezier(.22,.8,.3,1) both}
@keyframes copIn{from{transform:translateX(40px);opacity:0}to{transform:none;opacity:1}}
.pe-cop.is-open .cop-lead{display:none}
.pe-cop.is-open .cop-h{display:flex}
.pe-cop.is-open .stream{display:flex}
.pe-cop.is-open .pc-composer{border-top:1px solid rgba(196,169,120,.2);background:rgba(22,24,27,.6)}
.pe-cop.is-open .chips{flex-wrap:wrap}
@media(max-width:1099px){
  .pe-cop.is-open{left:0;width:auto;top:auto;height:min(88svh,760px);border-radius:22px 22px 0 0;border-left:0;
    border-top:1px solid rgba(196,169,120,.4);animation:copUp .45s cubic-bezier(.22,.8,.3,1) both}
  @keyframes copUp{from{transform:translateY(60px);opacity:0}to{transform:none;opacity:1}}
}

/* el hilo, en oscuro */
.pe-cop .msg{font-size:14.5px;line-height:1.65}
.pe-cop .msg.bot{color:rgba(244,241,234,.86)}
.pe-cop .msg b{color:#fff;border-bottom-color:var(--gold-soft)}
.pe-cop .msg.user{background:rgba(196,169,120,.16);border:1px solid rgba(196,169,120,.35);color:var(--bone);border-radius:16px 16px 4px 16px}
.pe-cop .typing i{background:var(--gold-soft)}
.pe-narr{display:block;font-style:normal;font-size:12.5px;letter-spacing:.02em;color:var(--gold-soft);
  border-left:2px solid rgba(196,169,120,.5);padding-left:11px;line-height:1.55}
.pe-narr-go{display:inline-block;margin-left:8px;background:transparent;border:1px solid rgba(196,169,120,.55);
  color:var(--gold-soft);border-radius:100px;padding:3px 11px;font-size:10px;letter-spacing:.14em;text-transform:uppercase;transition:.28s}
.pe-narr-go:hover{background:var(--gold);border-color:var(--gold);color:#fff}
.pe-ops{display:flex;flex-wrap:wrap;gap:7px;margin-top:12px}
.pe-op{background:rgba(196,169,120,.10);border:1px solid rgba(196,169,120,.45);color:var(--gold-soft);
  border-radius:100px;padding:8px 15px;font-size:12.5px;font-weight:300;line-height:1.2;text-align:left;transition:.28s}
.pe-op:hover{background:var(--gold);border-color:var(--gold);color:#fff}
.pe-cap-lead{margin-top:10px;font-size:14px;color:rgba(244,241,234,.86)}

/* ---------- raíl de índice vivo ---------- */
.pe-rail{position:fixed;right:18px;top:50%;transform:translateY(-50%);z-index:94;display:none;flex-direction:column;gap:2px;
  padding:14px 12px;border-radius:18px;background:rgba(22,24,27,.42);-webkit-backdrop-filter:blur(18px);backdrop-filter:blur(18px);
  border:1px solid rgba(244,241,234,.14);max-height:80vh;opacity:0;pointer-events:none;transition:opacity .6s ease}
.pe-rail.pe-ready{opacity:1;pointer-events:auto}
.pe-rail-lbl{font-size:9px;letter-spacing:.24em;text-transform:uppercase;color:rgba(244,241,234,.5);padding:0 8px 8px}
.pe-rail-list{display:flex;flex-direction:column;gap:2px;overflow-y:auto;scrollbar-width:none;max-height:calc(80vh - 90px)}
.pe-rail-list::-webkit-scrollbar{display:none}
.pe-rail-i{display:flex;align-items:center;gap:9px;padding:4px 8px;border-radius:100px;color:rgba(244,241,234,.66);
  font-size:11.5px;font-weight:300;white-space:nowrap;text-align:left;width:100%;transition:color .3s,background .3s}
.pe-rail-i span{flex:none;width:5px;height:5px;border-radius:50%;background:rgba(244,241,234,.3);transition:.3s}
.pe-rail-i:hover{color:var(--bone);background:rgba(244,241,234,.08)}
.pe-rail-i.on{color:var(--bone)}
.pe-rail-i.on span{background:var(--gold-soft);box-shadow:0 0 0 3px rgba(196,169,120,.22)}
.pe-rail-i.pe-pin{color:var(--bone)}
.pe-rail-i.pe-pin span{background:var(--gold);box-shadow:0 0 0 3px rgba(196,169,120,.3)}
.pe-rail-note{margin-top:8px;padding:0 9px;border-top:1px solid rgba(244,241,234,.12);font-size:10px;line-height:1.4;
  color:var(--gold-soft);max-width:158px;opacity:0;max-height:0;overflow:hidden;transition:.45s}
.pe-rail-note.on{opacity:1;max-height:70px;padding-top:8px}
@media(min-width:1280px){.pe-rail{display:flex}}
body.cop-lat .pe-rail{display:none}

/* ---------- captura: acciones, tarjetas y «Lo que sé de ti» ---------- */
.pc-acc{display:flex;gap:6px;overflow-x:auto;padding-bottom:9px;scrollbar-width:none}
.pc-acc[hidden]{display:none!important}
.pc-acc::-webkit-scrollbar{height:0}
.pc-acc button{flex:none;background:transparent;border:1px solid rgba(196,169,120,.4);color:var(--gold-soft);
  border-radius:100px;padding:6px 12px;font-size:11.5px;font-weight:300;white-space:nowrap;transition:.28s}
.pc-acc button:hover{background:var(--gold);border-color:var(--gold);color:#fff}
.pe-cop.is-hero .pc-acc{display:none!important}
.pc-mem{background:none;border:none;padding:0;margin-left:2px;color:var(--gold-soft);font:inherit;letter-spacing:inherit;
  text-decoration:underline;text-underline-offset:2px;white-space:nowrap}
.pc-mem[hidden]{display:none}
.pc-mem b{display:inline-block;min-width:16px;padding:0 4px;margin-left:3px;border-radius:100px;background:var(--gold);
  color:#fff;font-weight:500;text-align:center}
.pc-mem.pe-pulso b{animation:peMemPulso 1.1s ease}
@keyframes peMemPulso{0%{box-shadow:0 0 0 0 rgba(196,169,120,.7);transform:scale(1.25)}100%{box-shadow:0 0 0 9px rgba(196,169,120,0);transform:scale(1)}}
.pc-memcard{position:absolute;left:14px;right:14px;bottom:calc(100% + 8px);z-index:5;max-height:min(380px,52vh);overflow:auto;
  background:rgba(22,24,27,.98);border:1px solid rgba(196,169,120,.45);border-radius:16px;padding:14px 16px;
  box-shadow:0 18px 50px rgba(0,0,0,.45);color:var(--bone)}
.pc-memcard-h{display:flex;justify-content:space-between;align-items:center;margin-bottom:8px}
.pc-memcard-h b{font-family:var(--serif);font-weight:400;font-size:19px;color:#fff}
.pc-memcard-h button,.pc-memcard li button{background:none;border:none;color:rgba(244,241,234,.5);font-size:18px;line-height:1;padding:2px 6px}
.pc-memcard li button:hover,.pc-memcard-h button:hover{color:#e09383}
.pc-memcard ul{list-style:none;margin:0;padding:0}
.pc-memcard li{display:grid;grid-template-columns:120px 1fr auto;gap:8px;align-items:center;padding:6px 0;
  border-bottom:1px solid rgba(244,241,234,.08);font-size:13px}
.pc-memcard li span{font-size:10px;letter-spacing:.14em;text-transform:uppercase;color:rgba(244,241,234,.45)}
.pc-memcard li em{font-style:normal;color:#fff}
.pc-memcard p{font-size:13px;color:rgba(244,241,234,.7)}
.pc-memcard small{display:block;margin-top:10px;font-size:11px;line-height:1.5;color:rgba(244,241,234,.5)}
.pc-memcard-del{margin-top:10px;background:transparent;border:1px solid rgba(244,241,234,.24);color:rgba(244,241,234,.8);
  border-radius:100px;padding:6px 14px;font-size:11px}
.pc-memcard-del:hover{border-color:#c2705f;color:#e09383}
.pe-cap-recibo{display:block;align-self:flex-end;max-width:82%;margin-top:-6px;font-size:11px;line-height:1.5;
  color:rgba(244,241,234,.5);text-align:right}
.pe-cap-recibo button,.pe-cap-uso button{background:none;border:none;padding:0;font:inherit;color:var(--gold-soft);
  text-decoration:underline;text-underline-offset:2px}
.pe-cap{margin-top:14px;border:1px solid rgba(196,169,120,.4);border-radius:16px;padding:14px 16px;background:rgba(196,169,120,.06)}
.pe-cap-t{font-family:var(--serif);font-size:19px;line-height:1.3;color:#fff;margin:0 0 10px}
.pe-cap-ops{display:flex;flex-wrap:wrap;gap:7px}
.pe-cap-ops .pe-op::first-letter{text-transform:uppercase}
.pe-cap-f{display:flex;flex-wrap:wrap;gap:8px}
.pe-cap-f input{flex:1 1 180px;min-width:0;background:rgba(28,30,34,.94);border:1px solid rgba(196,169,120,.45);
  border-radius:12px;color:var(--bone);font-family:var(--sans);font-size:16px;padding:10px 12px}
.pe-cap-f input:focus{outline:none;border-color:var(--gold-soft)}
.pe-cap-go{flex:none;background:var(--gold);border:1px solid var(--gold);color:#fff;border-radius:12px;padding:10px 16px;font-size:13px;transition:.28s}
.pe-cap-go:hover{background:transparent;color:var(--gold-soft)}
.pe-cap-uso{display:block;flex-basis:100%;margin-top:8px;font-size:11px;line-height:1.5;color:rgba(244,241,234,.5)}
.pe-cap-err{flex-basis:100%;font-size:12px;color:#e09383}
.pe-cap-err[hidden]{display:none}
.pe-cap-ok{background:rgba(196,169,120,.12)}
.pe-cap-ok .pe-cap-t{font-size:16px}
.pe-cap-inc{margin:-2px 0 12px;font-size:13px;line-height:1.55;color:rgba(244,241,234,.72)}
.pe-cap-inc b{color:var(--gold-soft);font-weight:400}

/* la tarjeta de visita en la landing (sustituye al formulario: no se piden datos dos veces) */
.lp-cta{display:flex;flex-wrap:wrap;gap:14px;align-items:center;margin-top:20px}

/* ---------- móvil ---------- */
@media(max-width:760px){
  .hero-in{padding:96px 16px 40px}
  .lp-brand{left:16px;top:20px;font-size:19px}
  .lp-brand small{display:none}
  .searchbar{padding:16px;border-radius:18px}
  .searchbar input{min-width:0;font-size:16px}
  .searchbar .btn-gold{width:100%}
  .lp-top{padding:12px 16px}
  .lp-top .dir{display:none}
  .lp-hero-in{padding:96px 16px 28px}
  .lp-stats{gap:6px 18px}
  .lp-stats b{font-size:20px}
  .ls{padding:56px 16px}
  .ls-media .card-h,.ls-media .sub{padding-left:16px!important;padding-right:16px!important}
  .cop-lead{padding:16px 16px 0}
  .cop-say{font-size:14px}
  .pc-composer{padding:12px}
  .pe-cop .ask textarea{font-size:16px}
  .pe-cop .msg.user{max-width:92%}
  .pc-acc button{font-size:13px;padding:8px 14px}
  .pc-memcard{left:8px;right:8px}
  .pc-memcard li{grid-template-columns:96px 1fr auto}
}

/* móvil: sin barras de scroll visibles dentro del conserje (se sigue desplazando con el dedo) */
@media(max-width:1099px){
  .pe-cop .stream,.pe-cop .chips,.pe-cop .pc-acc,.pc-memcard,.pe-cop .ask textarea{scrollbar-width:none;-ms-overflow-style:none}
  .pe-cop .stream::-webkit-scrollbar,.pe-cop .chips::-webkit-scrollbar,.pe-cop .pc-acc::-webkit-scrollbar,
  .pc-memcard::-webkit-scrollbar,.pe-cop .ask textarea::-webkit-scrollbar{display:none;width:0;height:0}
}

/* informe por WhatsApp: la alternativa por email, discreta */
.pe-cap-alt{flex-basis:100%;text-align:left;background:none;border:0;padding:2px 0 0;color:var(--gold-soft);font-size:12px;
  text-decoration:underline;text-underline-offset:2px}

/* ---------- progreso: lo que se está montando, a la vista ---------- */
.pe-prog{--prog:0%;position:relative;margin:0 18px;border:1px solid rgba(196,169,120,.28);border-radius:14px;
  background:rgba(22,24,27,.35);overflow:hidden}
.pe-prog[hidden]{display:none}
.pe-prog::after{content:'';position:absolute;left:0;bottom:0;height:2px;width:var(--prog);background:var(--gold-soft);
  transition:width .8s cubic-bezier(.22,.8,.3,1)}
.pe-prog:not(.fin)::before{content:'';position:absolute;left:var(--prog);bottom:0;height:2px;width:40px;
  background:linear-gradient(90deg,rgba(196,169,120,.8),transparent);animation:progPulse 1.6s ease-in-out infinite}
@keyframes progPulse{0%,100%{opacity:.2}50%{opacity:1}}
.pe-prog-h{display:flex;align-items:center;justify-content:space-between;gap:10px;width:100%;padding:9px 14px;
  color:rgba(244,241,234,.78);font-size:12px;letter-spacing:.02em;text-align:left}
.pe-prog-h b{color:var(--gold-soft);font-weight:500}
.pe-prog-h i{font-style:normal;color:var(--gold-soft);transition:transform .3s}
.pe-prog.abierto .pe-prog-h i{transform:rotate(180deg)}
.pe-prog.fin .pe-prog-h{color:var(--bone)}
.pe-prog-l{list-style:none;margin:0;padding:0 14px;max-height:0;overflow:hidden;transition:max-height .45s ease,padding .45s ease}
.pe-prog.abierto .pe-prog-l{max-height:320px;padding:2px 14px 12px}
.pe-prog-l li{display:flex;align-items:center;gap:10px;padding:5px 0;font-size:12.5px;color:rgba(244,241,234,.6)}
.pe-prog-l li i{flex:none;width:14px;height:14px;border-radius:50%;border:1.5px solid rgba(196,169,120,.45);position:relative}
.pe-prog-l li.cargando i{border-top-color:var(--gold-soft);animation:progGira 1s linear infinite}
@keyframes progGira{to{transform:rotate(360deg)}}
.pe-prog-l li.hecho{color:var(--bone)}
.pe-prog-l li.hecho i{background:var(--gold);border-color:var(--gold)}
.pe-prog-l li.hecho i::after{content:'✓';position:absolute;inset:0;font-size:9px;line-height:12px;text-align:center;color:#fff;font-style:normal}
.pe-prog-l li.sin{opacity:.55}
.pe-prog-l li small{font-size:10.5px;color:rgba(244,241,234,.45)}
.pe-prog-l li button{margin-left:auto;background:transparent;border:1px solid rgba(196,169,120,.5);color:var(--gold-soft);
  border-radius:100px;padding:2px 10px;font-size:10px;letter-spacing:.12em;text-transform:uppercase}
.pe-prog-l li button:hover{background:var(--gold);border-color:var(--gold);color:#fff}
.pe-cop.is-hero .pe-prog{margin-top:14px}
.pe-cop.is-open .pe-prog{margin:10px 18px 0}
.pe-cop.is-dock .pe-prog{display:none}
/* en la píldora acoplada, el progreso es un hilo dorado en el borde inferior */
.cop-marca s{position:absolute;left:22px;right:22px;bottom:6px;height:2px;border-radius:2px;background:rgba(244,241,234,.12);
  --prog:0%;text-decoration:none;overflow:hidden}
.cop-marca s::after{content:'';position:absolute;left:0;top:0;bottom:0;width:var(--prog);background:var(--gold-soft);transition:width .8s ease}
/* frase sobre la píldora cuando el conserje tiene algo que decir */
.cop-hint{position:fixed;left:50%;bottom:84px;z-index:97;transform:translate(-50%,8px);opacity:0;pointer-events:none;
  max-width:min(520px,calc(100vw - 32px));white-space:nowrap;overflow:hidden;text-overflow:ellipsis;
  background:rgba(22,24,27,.72);-webkit-backdrop-filter:blur(14px);backdrop-filter:blur(14px);border:1px solid rgba(196,169,120,.55);
  color:var(--bone);padding:9px 18px;border-radius:100px;font-size:12.5px;font-weight:300;transition:opacity .4s,transform .4s}
.cop-hint.on{opacity:1;transform:translate(-50%,0);pointer-events:auto}
.cop-hint i{font-style:normal;color:var(--gold-soft);margin-right:8px}
.cop-hint:hover{background:var(--gold);border-color:var(--gold);color:#fff}
.cop-hint:hover i{color:#fff}

/* enlace privado de su informe, en el hilo */
.pe-link{display:flex;align-items:center;gap:8px;margin-top:10px;padding:8px 8px 8px 12px;border:1px solid rgba(196,169,120,.45);
  border-radius:12px;background:rgba(196,169,120,.08)}
.pe-link a{flex:1;min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;color:var(--gold-soft);font-size:12.5px}
.pe-link button{flex:none;background:var(--gold);color:#fff;border-radius:9px;padding:6px 12px;font-size:11.5px}